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IT Support

IT Support Services by Smoking Rocket

At Smoking Rocket, we pride ourselves on offering a comprehensive range of same-day IT support services tailored to meet the needs of individuals, small businesses, and large enterprises. Whether you need help with repairing laptops, desktops, or servers, recovering lost data, or removing a stubborn virus, we’re here to provide swift, reliable and affordable solutions.

Our Services

Laptop and Computer Repairs

We specialise in diagnosing and repairing hardware and software issues for laptops and desktops. From broken screens to software errors, we’ll have your device up and running in no time.

  • Pricing: Repairs start from £65 per hour for basic diagnostics and software fixes. Hardware replacements are quoted based on parts required.

 

Server Support and Repairs

Servers are the backbone of your business, and downtime can be costly. Our certified engineers offer expert server support, including installation, maintenance, and troubleshooting.

  • Pricing:
    • Pay-as-you-go: £65 per hour (9 am–5 pm) | £110 per hour (out of hours)
    • Monthly packages: Start from £150/month, including 24/7 monitoring and priority support.

 

Data Recovery

Lost important files? Our data recovery specialists can retrieve your valuable data from damaged or corrupted hard drives, SSDs, or USB devices.

  • Pricing: Recovery services start from £85 per hour, depending on the complexity.

 

Virus and Malware Removal

Protect your devices and data from malicious software. We use advanced tools to detect and remove viruses, malware, and spyware, ensuring your systems remain secure.

  • Pricing: Virus removal services start from £65 per hour.

 

Networking Solutions

Need a reliable network setup or troubleshooting? Our networking services include installation, configuration, and maintenance of Wi-Fi systems, LANs, and fiber optic networks for homes and businesses.

  • Pricing: Networking services start from £65 per hour.

 

Tailored IT Support Packages

We offer bespoke IT support packages designed to meet the unique needs of your business. Whether you’re a home user or a blue-chip company with up to 2,000 users, we have solutions for everyone.

  • Popular Packages:
    • Small Business Support: From £150/month (covers up to 3 users).
    • Enterprise Support: Custom pricing based on user count and requirements.

 

Why Choose Smoking Rocket?

  • Expertise in supporting businesses of all sizes, from small startups to blue-chip companies.
  • Flexible solutions, including pay-as-you-go and monthly support packages.
  • Same-day service for urgent issues.
  • Transparent pricing with no hidden fees.
  • Local support you can trust, based in Buckinghamshire.

 

Get in Touch

Need IT support or a quote for your repair? Contact Smoking Rocket today!

📞 Call us: 01296 320245
📧 Email us: info@smokingrocket.com

We’re here to provide fast, friendly and affordable IT solutions whenever you need them.

 

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